TERMS OF SERVICE

Terms and Conditions of Sale

These terms and conditions (“Terms”) govern the online sale of goods in the business-to-consumer sector by VINYLVOX (“We/Us”) to visitors (“You”) of the website https://vinylvox.com (“Site”). For all inquiries, both before and after a sale, please contact [email protected].

All orders placed through the Site are subject to our acceptance. This means that we reserve the right to refuse or cancel any order, whether confirmed or not, for any reason, without any liability to you or any other party. In the event that we cancel an order for which your credit card has already been charged, we will issue a refund.

By placing an order for goods with age restrictions, you declare that you are 18 years of age or older.

The price, delivery charges, and goods’ description are displayed on our website, subject to change without notice. The price you pay for the goods is the price listed on our website at the time we receive your order, with exceptions for errors (see below). The price of the goods does not include any applicable taxes. Payment can be made by any method specified on our website.

If an error is found in the price of the goods you’ve ordered, we will notify you promptly. However, we may modify information about pricing and availability without notice. If you place an order for an item with an incorrect price on our website, we will contact you to inform you of the accurate price and inquire whether you still wish to proceed with the order. We are not obligated to fulfill an order for a product with an incorrect price. You will have the option to confirm the order at the corrected price or cancel it. If you choose to cancel and have already made payment in the circumstances described, we will issue a full refund in accordance with these Terms.

 

Availability

All goods are subject to availability.

If we lack sufficient stock to fulfill your order, we will notify you as soon as possible.

We strive to ensure the information on the Site is complete, accurate, and up-to-date. Despite our efforts, the information on the Site may occasionally be inaccurate, incomplete, or outdated. We make no representations regarding the completeness or accuracy of information on the Site, nor its currentness.

All features, content, specifications, products, and product prices are subject to change without notice. While we make reasonable efforts to accurately display product attributes, we cannot guarantee that your computer will do so accurately. The presence of products or services on the Site at a specific time does not imply they will be available at all times. By placing an order, you affirm that the products ordered are legal for possession and use at your intended location and will be used lawfully. All products sold, rented, or otherwise made available through the Site are for private, non-public use (with no admission fee charged), and may not be duplicated.

 

Delivery

We will deliver the goods as soon as possible once your order has been accepted. If we cannot deliver the goods within a reasonable period (no less than 30 days from receiving the goods), we will notify you promptly, and you will have the option to cancel the order. We will not be held liable for any loss or damage incurred due to reasonable or unavoidable delivery delays. You will be charged an additional fee for delivery, with the amount varying based on the specific goods and chosen delivery method. The charge type will be indicated on the Site.

Upon order placement, goods will be shipped to the address you specify, provided it complies with the shipping restrictions on the Site. We will deliver the goods to the address you provide when placing the order. If your chosen delivery method requires a signature, and no authorized recipient is available, you will receive notice of an alternative delivery date or a location to collect the goods.

All purchases from the Site are made under a shipment contract, transferring risk and title to you upon delivery to the carrier. You are responsible for filing claims with carriers for damaged and/or lost shipments.

Once goods are fully paid for, you will become the owner upon delivery.

 

Right to Cancel

You have the right to cancel an order for goods for any reason within 5 working days, starting from the day after you received the goods.

If you choose to cancel an order within this timeframe, you must notify us in writing at the provided email address.

When returning goods, you must take reasonable care to ensure they are not damaged during transit and are received by us.

We will provide a full refund for goods returned in accordance with these Terms, paid by you, free of charge (except for the delivery charge for the initial delivery), as soon as possible, within 30 days from your notice of cancellation. Any other refund not satisfying these conditions will be at our discretion. Your statutory rights remain unaffected.

You are obligated to retain possession of the goods and take reasonable care of them until they are returned to us.

The right to cancel does not apply to audio or video recordings or computer software if unsealed by you, and these goods, along with others excluded from this right, are clearly marked on the Site.

 

Force Majeure

We are not liable for any failure to deliver ordered goods, delays, damage, or defects caused by events or circumstances beyond our control.